Consumer Protection BC

Who is Consumer Protection BC? Well, here are the basics....we are the regulator of seven different sectors and specific consumer transactions in the province. We license and inspect our regulated businesses, respond to questions and complaints from the public, investigate alleged violations of consumer protection laws, classify all general release motion pictures and provide information and referrals to the people in BC.

If your concern is covered under the laws we enforce, we will use the tools we have to assist you. If we can’t help you directly, we will be happy to provide you with as much information as possible. Depending on the issue, another organization may be the one to speak to; other times, court or legal assistance may be the best option. We invite you to find out more by exploring our website.